# A WhatsApp chatbot that knows your prices

> A WhatsApp chatbot for Zambian businesses that answers day and night from your own price list, takes orders and hands over to a person when unsure. Monthly plans in kwacha, free trial.

Canonical: https://mesa.zambrite.com/whatsapp-chatbot-zambia

Mesa answers your customers on WhatsApp day and night from your own price list and documents, and hands the chat to a person when it is not sure.

## It answers from what you give it

Upload a price list PDF, add your website, or type notes. The assistant replies only from that, in your business name. When a price or a date is not there, it says a person will confirm and passes the chat on, so it never makes up a number.

## What it handles

The questions that eat your day.

- Prices, stock and delivery areas
- Opening hours and directions
- Orders, read back to the customer before anything is charged
- Voice notes, understood and answered
- Bookings, with a person confirming the slot

## Your team stays in charge

Everyone works from one shared inbox. When the assistant hands over, someone gets a notification and sees the whole chat. A person can step in on any conversation and the assistant waits.

## Keep your number

Mesa links to the WhatsApp Business number you already use, by typing a code into Linked devices on your phone. Customers see no change. The assistant is a monthly add-on on any plan, with a free trial.

## Common questions

How much does a WhatsApp chatbot cost in Zambia?

On Mesa, you pay a monthly plan and the assistant that answers customers is a monthly add-on, billed in kwacha. You can try it free first. Current prices are on the pricing section of the home page.

Do I need a developer to set up a WhatsApp bot?

No. You link your number with a code, upload your price list, and switch the assistant on from the dashboard.

Will customers know they're talking to a bot?

It replies in your business name and tone. We still suggest telling customers when a reply is automatic. Most people just want a quick, correct answer.

Can it understand voice notes?

Yes, with the voice notes add-on. Mesa turns the voice note into text and answers it like any other message.

[Start free trial](https://mesa.zambrite.com/register)[See pricing](https://mesa.zambrite.com/#pricing)

[WhatsApp us](https://wa.me/260978825597)

## Related
- [Mesa](https://mesa.zambrite.com/)
- [Documentation](https://mesa.zambrite.com/docs)