Typical WhatsApp jobs
- Price & stock answers
- Order confirmations
- Restock announcements
Sell from the chat your customers already use
Price and stock questions are answered from your own catalogue, orders are confirmed automatically, and a broadcast reaches the customers who bought last month.
No invented customer counts. Bookings and quotes still need a person when the bot must not invent a price or a slot.
Yes. Upload your price list as a PDF or add your shop website, and the assistant answers from that list only. When a price is not there it hands the chat to a person instead of guessing.
Customers pay with MTN, Airtel or Zamtel mobile money and send the proof on the chat. Your staff confirm it on the same thread before the order goes out.
Yes. Build a group from your contacts, for example everyone who ordered in the last 30 days, and send them a campaign from your own number.