Solar & energy

Quote, schedule and support from one thread

Answer sizing and pricing questions from your own spec sheets, book site visits, and keep the whole install conversation in one place instead of across three phones.

Typical WhatsApp jobs

  • Quotation enquiries
  • Site visit booking
  • After-sales support

How Mesa runs it

  • RAG on spec sheets and price lists — no invented wattage or price
  • Flow asks roof size / location, then transfers to a person for the quote
  • CRM pipeline: enquiry → site visit → closed
  • After-sales stays on the same contact history

No invented customer counts. Bookings and quotes still need a person when the bot must not invent a price or a slot.

Common questions

Can a solar company in Zambia quote on WhatsApp?

Mesa answers sizing and price questions from your own spec sheets and price list, asks for roof size and location, then hands the chat to a person who sends the quote.

Can I keep site visits and after-sales in one place?

Yes. Each customer is one CRM contact with the enquiry, site visit, install and after-sales chats on the same history, moving through your pipeline stages.

Will the bot make up wattage or prices?

No. It answers only from the documents you uploaded. When the answer is not there it transfers to your team.

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